Got Questions? We're Here to Help!
Please see frequently asked questions below. If you still need assistance, please email support@asset-resource.com
or call us at 281-746-3695.
How do I create an account?
Register for an account for free with us through our online registration portal. After providing initial contact information, you’ll complete your profile to begin buying and selling on Asset Re-Source.
Click here to create an account: Asset ReSource Account Registration
How do I buy?
Once you’ve been granted a buyer account, you are ready to submit an offer.
Asset Re-Source reserves the right to request more documentation for larger purchases.
How do I sell with Asset Re-Source?
First, make sure you’ve registered for an account with us. Then, contact sales@asset-resource.com or submit a request to become a seller through our support portal. A representative will reach out and walk you through your options, and get more information about your potential listings.
We’ll partner with you step-by-step through gathering documentation and photos, listing, and pricing of the asset. Once listed, your asset reaches a buyer network with global reach – we have advertising and multi-channel marketing networks that reach multiple countries.
See our How It Works page for more information about selling types. After the asset is sold, invoiced, and funds received, we will issue the payout.
As a buyer, how long is my offer binding?
Once you have placed an offer, the seller has 3 business days to either accept/counter/reject your offer. If an offer is accepted within that window, payment is due within 48 hours upon receiving the invoice.
All bids are binding until 5 days after the auction closes.
Can I inspect the equipment?
For assets that allow inspections, Asset Re-Source will facilitate on-site inspections with seller approval. Please note any terms listed on the listing that may affect availability to inspect before purchase.
Who can help with questions about auctions or equipment?
We have a team of helpful representatives waiting to answer your questions. We are always ready to help! Call or email sales@asset-resource.com, and we will work to get any and all questions answered.
Am I subject to sales tax?
In states where sales tax is applicable, Asset Re-Source will collect sales tax. Resellers and tax-exempt buyers will need to supply documentation for tax adjustments. Please let your representative know of any special status as soon as possible in the process.
How do I pay?
Asset Re-Source accepts wire transfers, ACH, and credit card payments. Credit card payments will have a 4% fee.
When can I pick up the asset?
Once the asset is fully funded, an Item Release will be sent to the buyer’s account. Call the contact on the item release to schedule pickup. Buyers must give at least 24 hours’ notice prior to pick up and show the release onsite.
If you can’t find what you’re looking for, Contact Us.